Ocean Wave Lamp
Ocean Wave Lamp
Return and Refund Policy
Return and Refund Policy
Thank you for shopping with us! We strive to ensure you are completely satisfied with your purchase. If you are not satisfied, we’re here to help.
1. Returns
You have 3 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging with all tags and accessories included.
- A receipt or proof of purchase is required.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Personal care items
3. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Email our customer service at retailguru95@gmail.com or call us at 9667916691 to request a return authorization.
- Package Your Return: Securely package the item in its original packaging and include a copy of your receipt.
- Ship the Item: Send your return to the address provided by our customer service.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10] business days.
5. Exchanges
If you need to exchange an item for the same item or a different size/color, please contact us at retailguru95@gmail.com. We will guide you through the exchange process.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect item shipped). In that case, we will cover the return shipping costs.
7. Contact Us
If you have any questions about our return and refund policy, please contact us at:
- Email: retailguru95@gmail.com
- Phone: 9667916691
Thank you for your understanding!
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Transform your space into a serene ocean retreat with our vibrant, customizable Ocean🌊 Wave Lamp💡
Dynamic 3D Water Wave Effect: Enjoy a realistic, dynamic projection of water waves that mimics the serene movement of ocean waves, perfect for relaxing or setting a peaceful mood. Immerse yourself in a lifelike 3D water wave effect that transports you to serene ocean shores—ideal for unwinding after a long day.
Remote Control: Comes with an RGB remote that offers 16 color options and customizable brightness levels. This allows you to tailor the lighting to fit your mood or decor. Add a touch of sophistication to your home decor with the elegant crystal design, perfect for adorning your bedside table or dresser.
Enhance Bedroom Decor: Adds a touch of romance and relaxation to your bedroom, transforming the space into a soothing retreat with its enchanting glow. Elevate your bedroom with this versatile lamp, combining style with functionality. It’s a thoughtful gift for her or him, perfect for any space.
Vibrant LED Projection: Utilizes advanced LED technology to provide vivid colors and crisp projections, enhancing the visual appeal of any room. Elevate your bedroom's ambiance with this enchanting projector lamp, infusing romance and relaxation into your personal space.
Whether you're looking to unwind after a long day or create a cozy atmosphere in your personal space, this lamp offers a versatile and visually striking way to do so.
Package Contains:
- 1x LED Ocean Wave Water Effect Lamp: The main unit that projects the water wave effect.
- Remote Control: Allows you to change colors and adjust brightness easily.
- USB Cable: For powering the lamp.
- User Manual: Provides instructions for setup and operation.
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What should I do if I receive a damaged item
What should I do if I receive a damaged item
If your product arrives damaged, please follow these steps:
1. Contact Us Immediately:
Notify us within 24 hours of receiving the damaged item by emailing retailguru95@gmail.com or calling 9667916691 . provide unboxing clear full video without cut. Please include your order number and a brief description of the damage.
- Provide Evidence: Attach photos of the damaged item and its packaging to your email. This will help us assess the issue and expedite your claim.
2. Returns
Once we have received your damage report and verified the issue, we will provide you with instructions for returning the item. To be eligible for a return:
- The item must be in its original packaging.
- All accessories and components must be included.
3. Refunds and Replacements
Upon receiving the returned item, we will inspect it. If the damage is verified, you can choose to:
- Receive a full refund to your original payment method, or
- Receive a replacement item at no additional cost.
Refunds will be processed within 7-10 business days after the item is received and inspected.
4. Shipping Costs
We will cover all return shipping costs for damaged items. A prepaid return shipping label will be provided upon approval of your claim.
5. Warranty Information
Many products come with a manufacturer’s warranty. If your damaged item is covered under warranty, please refer to the warranty information included with your purchase.
6. Contact Us
If you have any questions regarding our return and refund policy for damaged products, please reach out to us:
- Email: retailguru95@gmail.com
- Phone: 9667916691
Thank you for your understanding, and we appreciate your support!
Is this product eligible for free shipping
Is this product eligible for free shipping
We provide 100% free shipping and cash on delivery on all products and you can also pay online with 10% off on actual cost.
What is your return policy for this product
What is your return policy for this product
We offer a 3 days return policy on most products. If you are not satisfied with your purchase, you can return it within this period.
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., defective item or wrong item shipped). In such cases, we will cover the return shipping costs.
For more details see above tab of return and refund policy
What payment methods do you accept
What payment methods do you accept
We accept cash on delivery and online payment (credit card, debit card, UPI)
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